I am stuck on Loading Student Information. What can I do?
What are the recommended browsers to run the program?
Is the program iPad compatible?
Is the program Android tablet compatible?
Can I run the program on my phone?
I can't hear any audio. What can I do?
What are the minimum system requirements?
The program isn't running properly. What can I do?
The first program, Super Phonics, was created by a classroom teacher for use with his own students. He shared this program with a couple of teachers in his school and before long it had spread throughout the district. More than 70 titles and over 20,000 schools later, Essential Skills programs are still developed by classroom teachers with the same goal in mind; engage, educate and motivate students to learning success! These programs are now offered to parents in their own homes.
The reading program's activities are designed to strengthen your child's aptitude for the foundational skills required to master the educational expectations of any curriculum. The programs are highly interactive in such a way as to appeal to all types of learners, from visual, to auditory, to kinesthetic. The interactive nature of the programs, designed to increase learner engagement, helps to foster a sense of independence, agency, and metacognition - essential attributes of any successful teaching experience. Children are highly motivated and encouraged each step of the way.
Yes, they can. We have some members that prefer to work through the activities together with their student but it is entirely optional.
You are most likely entering an incorrect password. You can view/edit your student password in the Account Settings section. If you continue to have trouble logging in your student please send us a Contact Us form detailing your difficulty.
You can simple click the "Forgot Password" on the Login Page and follow the instructions.
You can view/edit your student login details in the Account Settings page. You will need your account password to access this section.
If you would like to change your account email address please send us a Contact Us form and supply the original email address and the new address and the team will take care of it.
Try logging in and launching the module in a different browser. It the problem persists please return to the My Class page and submit a support request by click the Technical Support button on the right.
The best way to know is test the browser you are using here, HTML5 Test. This will rate the browser you are using and will help recommend a browser that will give you the best experience possible.
Yes. You can run the program on the iPad 2, iPad 3, and iPad 4.
Yes, you can run the program on Android devices. Depending on screen size, some scrolling may be necessary.
We do not recommend running the program on a phone, but it does work. The screen size is not optimal for students.
PC or Laptop:
The program System Requirements for PC or Laptop
Program System Requirements for Mobile
This current platform was only launched a few months ago so your feedback is important to us. We'd like to help get the platform working properly on your system.
Our programs are thoroughly tested, however with the vast number of operating systems, platforms, browsers and browser versions along with varying internet speeds it can be challenging to account for every scenario.
To help us pinpoint the problem, please tell us which platform version (Windows Desktop, iPad, Android), operating system and browser you are using by emailing a Contact Us form.
Alternatively, when you launch a learning unit, click the "i" button in the top left. This will open a top menu containing a "!" button that will allow you to submit an error ticket. This ticket will also automatically send us the information requested above.